payment
payment and shipping
payment and shipping
The following conditions apply:
The goods are delivered worldwide.
Shipping (including statutory VAT)
Domestic deliveries (Germany):
Standard shipping for all deliveries up to a value of €100: €5.99
Standard shipping for all deliveries over 100€ value: 0€
(except bicycles and or e-bikes)
Standard shipping for bikes: 25€
Standard shipping for e-bikes: 49€
Deliveries abroad :
Shipping for selected European Union member states:
Belgium
Sweden
Slovenia
Slovakia
Poland
Netherlands
Monaco
Malta
Luxembourg
Liechtenstein
Hungary
Greece
Finland
Denmark
Czech Republic
Croatia
Bulgaria
Spain
Romania
Portugal
Italy
Ireland
France
Standard Shipping - €15.99
(except bicycles and/or e-bikes)
E-bikes - € 54.99
When sending bulky goods (forwarding) abroad, we charge as follows:
See shipping costs. Special shipping conditions may apply due to special conditions (e.g. for e-bikes).
Bulky goods are marked as such in the article description.
Delivery times
Unless a different deadline is specified in the respective offer, the goods will be delivered domestically (Germany) within 3 - 5 days, for deliveries abroad within 14 days of the conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made different agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you ordered.
If you collect the goods yourself, we will inform you by email about the availability of the goods and the collection options. In this case, no shipping costs will be charged.
Accepted payment options
- Cash on pickup
- Advance payment by bank transfer
- Payment with credit card
- Payment via PayPal
- Payment via PayPal Express
- Payment via PayPal (credit card, direct debit, invoice if necessary)
- Payment by invoice
- Payment via instant transfer (via Klarna)
- Payment by invoice (via Klarna)
- Payment by installment purchase (via Klarna)
- Payment by direct debit (via Klarna)
- Payment by credit card (via Klarna)
- Payment via Giropay
- Payment via Google Pay
Further payment details
If payment is made on invoice, the invoice amount must be paid within 14 days.
If you pay by credit card, your credit card account will be debited when the goods are shipped.
Our bank connection:
Velosport Werner Otto GmbH delivers to the account below after receipt of the total amount. When making payments, please include the order number.
Velosport Werner Otto GmbH
KTO: 7960790000
Bank code: 10090000
Berlin Volksbank
IBAN: DE02100900007960790000
BIC: BEVODEBBXXX
If you have any questions, you can find our contact details in the legal notice.
Notes on battery disposal
In connection with the distribution of batteries or the delivery of devices containing batteries, we are obliged to inform you of the following:
As an end user, you are legally obliged to return used batteries. You can return old batteries that we carry or have carried in our range as new batteries free of charge to our shipping warehouse (shipping address). The symbols shown on the batteries have the following meaning:
The symbol of the crossed out garbage can means that the battery must not be disposed of with household waste.
Pb = Battery contains more than 0.004 percent lead by mass
Cd = battery contains more than 0.002 percent cadmium by mass
Hg = Battery contains more than 0.0005 percent mercury by mass.
Please note the above instructions.